Product updates, new features, and insights from the chatworx team.
Design conversation flows visually with our new drag-and-drop chatbot builder. Create greeting, qualification, and handoff workflows without writing code.
Manage Facebook post comments, private replies, and Messenger DMs directly from chatworx. No more jumping between Meta Business Suite and your support tool.
Combine event-driven automation rules with reusable macro action bundles to automate entire workflows — not just single actions.
Automatically collect customer feedback after every resolved conversation. chatworx CSAT surveys trigger on resolution, capture star ratings and comments, and feed a live analytics dashboard.
Give customers a public knowledge base they can search themselves. chatworx Help Center lets you publish articles, organise them into categories, and surface answers before a ticket is ever opened.
Add a fully featured live chat widget to any website with a single script tag. Customise the appearance, collect visitor context, and route conversations to the right team — all from chatworx.
Stop switching between tabs. chatworx brings WhatsApp, Facebook Messenger, email, and live chat into a single, unified inbox so your team can work faster and miss nothing.
