Built for teams where accountability isn't optional.
Every action logged. Every role scoped. Every tenant isolated. 
gives enterprise
teams the guardrails they need without slowing down operations.
Role-Based Access Control
Configurable roles with scoped permissions across conversations, contacts, inboxes, teams, reports, and admin settings. Restrict exactly what each role can view, create, update, or delete — with custom role definitions for your exact needs.
Complete Audit Logging
Every action in the platform — conversation assignments, label changes, agent logins, settings updates — is logged with user, timestamp, and context. Nothing is hidden.
Multi-Tenant Isolation
Each organisation's data is logically isolated. Conversations, agents, and settings cannot bleed across account boundaries regardless of how the infrastructure is shared.
SAML / SSO
Enterprise plans support SAML 2.0 and SSO integration with your identity provider. Centralise authentication and enforce MFA policies without managing separate credentials.
REST API & Webhooks
Every platform action is available via a versioned REST API with JWT authentication. Webhooks deliver real-time event streams to your external systems securely.
Encrypted Communications
All data in transit is encrypted with TLS 1.2+. Sensitive fields are encrypted at rest. Infrastructure is hosted on hardened cloud environments with regular security reviews.
Need to discuss compliance requirements?
We'll walk through your industry's requirements and show how chatworx addresses them.
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